NORTH TEXAS MUNICIPAL ALLIANCE
2009 TRAINING CALENDAR
View the Course Catalog for a full description of each training course. Courses are color coded by location as follows:
View Schedule By Location
View Schedule By All Upcoming Classes
F.A.Q.'s
On Demand Workshops
Any class offered by NTMA can be scheduled for an individual organization to have conducted in house.
In addition, NTMA offers a variety of On Demand Workshops. The specific presenters, program,
cost and curriculum for each of these workshops is custom designed. For more information on any
On Demand Workshop, contact Ron@GovernmentResource.com.
Click Here to See a List of Available On Demand Courses
How To Register for an NTMA Workshop:
1. Search the calendar below and find the course or courses you wish to attend.
2. Click the "Register" link to the right of the date and time. An email form will automatically appear.
3. Type or copy-and-paste the name and date of your selected course(s).
4. Type the names, city, department and email addresses of all attendees.
5. Let us know who and where to send the invoice, hit, "send" and we will take care of the rest.
Upcoming Course Dates, Times, Topics, and Locations:
January 2009
Wednesday, January 7, 2009 - 1pm - 5pm Class Full
Customer Service Starting Strong
Presenter: Steve Calvert
Location: City of Longview
Wednesday, January 7, 2009 - 8:30am - 10:30am Register
Transitioning from Peer to Team Leader
Presenter: Mike Gibson
Location: City of Round Rock
$149 (Discount Rate of $79 for NTMA members)
Wednesday, January 7, 2009 - 1:00pm - 5:00pm Class Full
Learning the Language of Multiple Generations
Presenter: Steve Calvert
Location: City of Longview
Wednesday, January 7, 2009 - 1:00pm - 5:00pm Register
Now That I'm A Supervisor
Presenter: Jan MacDougall
Location: Burleson, TX - Public Works Service Center, 1675 John Jones Road
$159 (Discount Rate of $89 for NTMA members)
First Class in DFW South Supervisory Series. Register for the entire series and receive one class free.
Thursday, January 8, 2009 - 1:00pm - 5:00pm Register
Pruning Negativity
Presenter: Mike Gibson
Location: City of Nacogdoches
$159 (Discount Rate of $89 for NTMA members)
Friday, January 9, 2009 - 8:30am - 12:30pm and 1:30pm - 5:30pm Classes Full
Lead Worker 3: Effective Listening Skills
Lead Worker 4: Building a Respectful Workplace
Presenter: Mike Gibson
Location: City of Killeen
Tuesday, January 13, 2009 - 8:15am - 12:30pm Class Full
Dealing with Negaholics - Customer Service Version
Presenter: Mike Gibson
Location: City of Round Rock
Tuesday, January 13, 2009 - 8:15am - 12:30pm Class Full
Hiring the Right Employee Begins With the Interview
Presenter: Steve Calvert
Location: City of Round Rock
Tuesday, January 13, 2009 - 11:30am Register
Total Training Network Demonstration
Hosted by the City of Deer Park
Free
Click Here for more information on our new online training strategic partner - TTN
Wednesday, January 14, 2009 - 8:00am - 12:00pm Class Full
Customer Service From the Phone to the Frontline
Presenter: Mike Gibson
Location: City of Longview
Wednesday, January 14, 2009 - 8:30am - 12:30pm Register
Now That I'm A Supervisor
Presenter: Jan MacDougall
Location: Keller City Hall, Training Room 212
$159 (Discount Rate of $89 for NTMA members)
First Class in Keller Supervisory Series. Register for the entire series and receive one class free.
Wednesday, January 14, 2009 - 10:00am Register
Total Training Network Demonstration
Hosted by Tarrant County College - Northwest Campus Amphitheatre
Free
Click Here for more information on our new online training strategic partner - TTN
Wednesday, January 14, 2009 - 1:00pm - 5:00pm Register
Principles of Public Service
Location: Burleson, TX - Public Works Service Center, 1675 John Jones Road
$159 (Discount Rate of $89 for NTMA members)
Wednesday, January 14, 2009 - 1:00pm - 5:00pm Class Full
Pruning the Negativity Tree
Presenter: Mike Gibson
Location: City of Longview
Thursday, January 15, 2009 - 8:00am - 12:00pm Class Full
Behavioral Interviewing
Presenter: Ross Chadwick
Location: City of Little Elm
Thursday, January 15, 2009 - 8:00am - 12:00pm Class Full
Customer Service in the Public Sector
Presenter: Brad Voss
Location: City of Wichita Falls
Thursday, January 15, 2009 - 12:30pm - 4:30pm Class Full
Customer Service in the Public Sector
Presenter: Brad Voss
Location: City of Wichita Falls
Friday, January 16, 2009 - 10:00am Register
Total Training Network Demonstration
Hosted by the City of University Park
Free
Click Here for more information on our new online training strategic partner - TTN
Friday, January 16, 2009 - 8:00am - 12:00pm Class Full
Customer Service in the Public Sector
Presenter: Brad Voss
Location: City of Wichita Falls
Friday, January 16, 2009 - 12:30pm - 4:30pm Class Full
Customer Service in the Public Sector
Presenter: Brad Voss
Location: City of Wichita Falls
Tuesday, January 20, 2009 - 8:00am - 12:00pm Class Full
The Principles and Values of Public Service
Presenters: Ron Holifield and Brad Voss
Location: City of Carrollton
Tuesday, January 20, 2009 - 8:00am - 12:00pm Register
On Your Mark, Get Set, Motivate!
Presenter: Joe Willoughby
Location: City of Colleyville
$159 (Discount Rate of $89 for NTMA members)
Wednesday, January 21, 2009 - 8:00am - 12:00pm Class Full
Customer Service Made Easy
Presenter: Brad Voss
Location: City of Longview
Wednesday, January 21, 2009 - 8:30am - 10:30pm Register
Leading By Example - Crew Leader Training
Presenter: Mike Gibson
Location: City of Round Rock
$149 (Discount Rate of $79 for NTMA members)
Wednesday, January 21, 2009 - 1:00pm - 5:00pm Class Full
Effective Communication Processes
Presenter: Brad Voss
Location: City of Longview
Wednesday, January 21, 2009 - 1:00pm - 5:00pm Register
Employment Law and Supervisory Practices from the Lawyer's Perspective
Presenter: David Byers
Location: Burleson, TX - Public Works Service Center, 1675 John Jones Road
$159 (Discount Rate of $89 for NTMA members)
Tuesday, January 27, 2009 - 8:00am - 12:00pm Class Full
Managing Employee Performance
Presenter: Brad Voss
Location: City of New Braunfels
Wednesday, January 28, 2009 - 8:00am - 12:00pm Class Full
Conflict Management
Presenter: Malcolm Jackson
Location: City of Longview
Wednesday, January 28, 2009 - 8:30am - 12:30pm Register
Principles of Public Service
Presenter: Brad Voss
Location: City of Keller
Wednesday, January 28, 2009 - 1:00pm - 5:00pm Class Full
Celebrating Differences
Presenter: Malcolm Jackson
Location: City of Longview
Thursday, January 29, 2009 - 9:00am - 1:00pm Class Full
Tools for Successful Leadership
Presenter: Dr. Charles Little
Location: Tarrant County
February 2009
Tuesday, February 3, 2009 - 8:30am - 12:30pm Class Full
Principles of Public Service
Presenter: Brad Voss
Location: City of Frisco
Wednesday, February 4, 2009 - 8:30am - 10:30am Register
Effective Listening Skills - Lead Worker Training
Presenter: Mike Gibson
Location: City of Round Rock
$149 (Discount Rate of $79 for NTMA members)
Wednesday, February 4, 2009 - 1:00pm - 5:00pm Register
Effective Communication Processes
Presenter: Brad Voss
Location: Kennedale, TX - City Hall, 405 Municipal Drive, Council Chambers
$159 (Discount Rate of $89 for NTMA members)
Wednesday, February 4, 2009 - 1:30pm - 3:30pm Register
ADA Revisions Review
Presenter: David Byers
Location: City of Southlake, City Hall
$39.00 (Review specifically designed for HR Professionals and Municipal Department Heads)
Tuesday, February 10, 2009 - 8:30am - 12:30pm Class Full
Learning the Language of Multiple Generations
Presenter: Mike Gibson
Location: City of Round Rock
Tuesday, February 10, 2009 - 8:30am - 12:30pm Class Full
Celebrating Differences: Inclusion in the Workplace
Presenter: NTMA Staff
Location: City of Round Rock
Tuesday, February 10, 2009 - 8:00am - 12:00pm Register
Understanding and Managing Generations in the Workplace
Presenter: Greg Anderson
Location: City of Round Rock - Hosted by the Round Rock Fire Department
$159.00 ($89.00 for CTMA members)
Tuesday, February 10, 2009 - 1:00pm - 5:00pm Register
Understanding and Managing Generations in the Workplace
Presenter: Greg Anderson
Location: City of Round Rock - Hosted by the Round Rock Fire Department
$159.00 ($89.00 for CTMA members)
Wednesday, February 11, 2009 - 8:30am - 12:30pm Register
Employment Law and Supervisory Practices
Presenter: David Byers
Location: City of Keller, City Hall Training Room 212
$159.00 ($89.00 for NTMA members)
Wednesday, February 11, 2009 - 8:00am - 12:00pm Register
Understanding and Managing Generations in the Workplace
Presenter: Greg Anderson
Location: City of Round Rock - Hosted by the Round Rock Fire Department
$159.00 ($89.00 for CTMA members)
Wednesday, February 11, 2009 - 9:00am - 1:00pm Class Full
Managing Change
Presenter: Jan MacDougall
Location: Tarrant County
Wednesday, February 11, 2009 - 1:00pm - 5:00pm Register
Hiring the Right Employee Begins With the Interview
Presenter: Steve Calvert
Location: Kennedale, TX - City Hall, 405 Municipal Drive, Council Chambers
$159 (Discount Rate of $89 for NTMA members)
Wednesday, February 11, 2009 - 1:00pm - 5:00pm Register
Understanding and Managing Generations in the Workplace
Presenter: Greg Anderson
Location: City of Round Rock - Hosted by the Round Rock Fire Department
$159.00 ($89.00 for CTMA members)
Thursday, February 12, 2009 - 8:00am - 12:00pm Register
Understanding and Managing Generations in the Workplace
Presenter: Greg Anderson
Location: City of Round Rock - Hosted by the Round Rock Fire Department
$159.00 ($89.00 for CTMA members)
Thursday, February 12, 2009 - 1:00pm - 5:00pm Register
Understanding and Managing Generations in the Workplace
Presenter: Greg Anderson
Location: City of Round Rock - Hosted by the Round Rock Fire Department
$159.00 ($89.00 for CTMA members)
Tuesday, February 17, 2009 - 8:00am - 12:00pm Register
Hiring the Right Person Begins with the Interview
Presenter: Greg Anderson
Location: City of Waco
$159.00 ($89.00 for CTMA members)
Tuesday, February 17, 2009 - 8:00am - 12:00pm Register
Leading Teams
Presenter: SGRI Staff
Location: City of Colleyville, Central Fire Station Training Room, 5209 Colleyville Blvd
$159.00 ($89.00 for CTMA members)
Tuesday, February 17, 2009 - 8:30am - 12:30pm Class Full
Effective Communication Processes
Presenter: Brad Voss
Location: City of Frisco
Tuesday, February 17, 2009 - 1:00pm - 5:00pm Register
Hiring the Right Person Begins with the Interview
Presenter: Greg Anderson
Location: City of Waco
$159.00 ($89.00 for CTMA members)
Wednesday, February 18, 2009 - 8:00am - 12:00pm Register
Customer Service Starting Strong
Presenters: Greg Anderson and Jen Voiles
Location: MUD #25, Sugarland, TX
$159.00 ($89.00 for GCMA members)
Wednesday, February 18, 2009 - 8:30am - 10:30am Register
Building a Respectful Workplace - Lead Worker Training
Presenter: Mike Gibson
Location: City of Round Rock
$149 (Discount Rate of $79 for NTMA members)
Wednesday, February 18, 2009 - 1:00pm - 5:00pm Register
Leading Teams
Presenter: Dr. Charles Little
Location: Kennedale, TX - City Hall, 405 Municipal Drive, Council Chambers
$159 (Discount Rate of $89 for NTMA members)
Thursday, February 19, 2009 - 8:00am - 12:00pm Register
Customer Service Starting Strong
Presenter: Steve Calvert
Location: Palestine, TX
$159.00 ($89.00 for ETMA members)
Thursday, February 19, 2008 - 9:00am - 1:00pm Class Full
Employment Law and Supervisory Practices
Presenter: David Byers
Location: Tarrant County
Wednesday, February 25, 2009 - 8:30am - 12:30pm Register
Effective Communication Processes
Presenter: Brad Voss
Location: City of Keller, City Hall Training Room 212
$159.00 ($89.00 for NTMA members)
Wednesday, February 25, 2009 - 1:00pm - 5:00pm Register
Managing Change
Presenter: Jan MacDougall
Location: City of Mansfield City Hall, 1200 East Broad Street
$159.00 ($89.00 for NTMA members)
Thursday, February 26, 2009 - 8:00am - 10:00am Register
Transitioning from Peer to Team Leader
Presenter: Mike Gibson
Location: City of Victoria, 700 Main Street
$149.00 ($79.00 for STMA members)
Class one in the Lead Worker Series. Register for all 4 at this location for only $299.00. Classes 3&4 scheduled for March 26, 2009.
Thursday, February 26, 2009 - 10:00am - 12:00pm Register
Leading By Example
Presenter: Mike Gibson
Location: City of Victoria, 700 Main Street
$149.00 ($79.00 for STMA members)
Class two in the Lead Worker Series. Register for all 4 at this location for only $299.00. Classes 3&4 scheduled for March 26, 2009.
March 2009 Classes Posted Soon
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